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PC Checkup instantly using our new tool, in seconds get advice and know why that PC is running slow

It’s simple to find out what’s wrong on your PC / Laptop, just download here and do a scan, follow the advice, or if the advice is too much for you just bring it in. No need for an appointment to bring it in.

The scan is completely anonymous if you want to share the scan with us then fill in your details.

Easy troubleshooting

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Police Can Probably Break Into Your Phone

Hi Guys,

I hope you are having a nice Sunday and that you and your family are healthy and happy and getting through the second wave of restrictions and lockdowns.

I just read a really interesting report called ‘Mass Extraction: The Widespread Power of U.S. Law Enforcement to Search Mobile Phones’ and I wanted to share with you to show you just how easy it is for the Police to access the contents of your phone without the need for a warrant using serious advanced forensic tools. This report mainly focuses on the United States but you can safely assume that if law enforcement in the US can do this it can happen anywhere else in the world.

As one expert puts it, with the amount of sensitive information stored on smartphones today, the tools available to police provide a “window into the soul.

—start of snippet—

“We just want to check your phone to see if you were there.”

You know you weren’t at the 7-Eleven — you hadn’t been there in two weeks. You don’t want the cops to search your phone, but you feel immense pressure. “If you don’t give us your consent, we’ll just go to a judge to get a search warrant — do you really want to make us handle this the hard way?” You relent, knowing that they aren’t going to find anything. You quickly sign a form, and the police officers take your phone.

What happens next, in a backroom of the police department, is secretive. Within a few hours, the police have traced almost everywhere you’ve been, looked at all of your text messages, videos, and photos, searched through your Google search history, and have built a highly detailed profile of who you are. This report seeks to illuminate what happens in those police backrooms.”

—End of snippet—

You can read the report here and please do share with anyone you think might be interested.

Thanks and have a great Sunday.

Max Roberts
Incognito Privacy Care Team

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ALERT: Amazon Alexa Can Be Hijacked – Do This Now

Hi Guys,

Security researchers at Royal Holloway, University of London, have discovered a massive security flaw in the Amazon Alexa that allows remote hackers to execute audio commands. If you have an Alexa, you need to update it to the latest version to be protected. 

By exploiting this now-patched vulnerability, a remote hacker could broadcast commands to itself or other smart speakers nearby, allowing them to do all sorts of nasty things, including but not limited to

* Start or turn off any smart appliances in your home.

* Unlock door locks

* Make phone calls

* Make unwanted purchases

* Listen to what you are saying

* Eavesdrop on you

How do you protect yourself:

Update Alexa to the latest version by saying, Check for software updates. The latest version fixes this security hole.

If you have time, read the paper from Sergio Esposito, Daniele Sgandurra, Giampaolo Bella at Royal Holloway by going to this link HERE.

I hope you have a great day ahead.

All the best,

Max Roberts,

Incognito Privacy Care Team

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ALERT: 4,101,101 Breached Accounts at Avvo – Check Your Email Now

Hi Guys,

I hope you are well.

Avvo – 4,101,101 breached accounts

In approximately December 2019, an alleged data breach of the lawyer directory service Avvo was published to an online hacking forum (it’s possible the exposure dates back earlier than that). The data contained 4.1M unique email addresses alongside SHA-1 hashes, most likely representing user passwords. Multiple attempts at contacting Avvo over the course of a week were unsuccessful and the authenticity of the data was eventually verified.

If you have an account with Avvo please do the following:

  • Change your password and make sure your new password is at least ten characters long and contains an upper case, lower case, number, and a symbol. You can even use a modified phrase or a line from a song if that helps you remember.
  • Make sure you do not use the same password twice as this leaves you vulnerable to credential stuffing.
  • Find a good password manager tool to help you remember all of your passwords. Some of our users say that 1Password is a good tool.
  • Check out Incognito’s Email Hack Check tool. All you have to do is enter your email address and we will tell you instantly if it has been involved in one of the many data breaches that happen every day.

Please let me know if you need any help in relation to this.

All the best,

Max Roberts,

Incognito Privacy Care Team

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URGENT: If You Own A Lenovo Laptop – Update Now

Hi Guys,

If you have a Lenovo laptop, please treat this as CRITICAL.

Researchers at ESET security have discovered a massive security hole in Lenovo’s range of laptops that, if exploited, could allow an attacker to take control of the firmware on a target device. Once in control of firmware, they can do anything they want. Firmware is very low-level software that runs underneath your operating system. It is machine code that essentially tells your computer hardware what to do. Without firmware, your computer will not even know it’s a computer.

Lenovo was really quick to respond, and they issued emergency updates for nearly 100 affected models. Please stop what you are doing and go HERE to download the updates for your firmware. Your system is incredibly vulnerable without it.

Thanks, and please share with anyone you know who owns a Lenovo laptop.

All the best,

Max Roberts,
Incognito Privacy Care Team.

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ALERT: If You Receive An Email From Yourself

Hi Guys,

We have had some reports from our users about a new Sextortion scam currently making its way worldwide. Here is what you need to watch out for:

What is Sextortion:

Sextortion scams are emails claiming that a hacker has hacked your computer and installed malware that can record you on your webcam while you surf the Internet. The hacker also claims to have created a video of you watching adult websites, and they threaten to send the video to all of your contacts unless you pay an extortion demand. The hacker will often include your name and maybe a password from another account they purchased off the dark web. The scam can look very convincing, and it fools many thousands of people every day.

How does this particular scam work:

  • You receive an email from your own email address. This will instantly scare a lot of people. You will be much more likely to engage with the extortion demand if you think the hacker has hacked into your email to send the email to you. The email, in reality, is not from you. The hackers can spoof your email address to look like the email is sent from you. It is pretty easy to do.
  • The email says your webcam has been hacked, and they have a recording of you looking at adult websites on your computer.
  • They say that if you do not pay a ransom of €1,450, they will send this recording to everyone in your contacts.
  • They demand that the ransom is sent to this bitcoin address: 1MnmdCjZLyQgYs1PHbv2r1BKLBmh6ohFgE

How to stay safe:

  • The good news is that 99.999% of sextortion scams are not authentic. If they had pictures of you, they would have shown you at least one of them to pressure you to pay.
  • Hackers send these emails to millions of people everything in the hopes of just hooking a small percentage of victims. Do not be fooled.
  • Also, another telltale sign in this particular scam is the bitcoin address. The hacker wants to get paid to this bitcoin address – 1MnmdCjZLyQgYs1PHbv2r1BKLBmh6ohFgE. If you see this Address, you can safely delete the email.
  • Never, ever, ever, ever pay the ransom. They will keep coming back for more and will never leave you alone.
  • If you are worried, please forward the email to our support team, and we can triple confirm that you are safe.

Have a great weekend ahead, and please let us know if you need anything.

All the best,

Max Roberts,
Incognito Privacy Care Team.

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TIP: These Whatsapp Versions Are Malware

Hi Guys,

Keep an eye for these three fake WhatsApp tools and if you see them do not install them as they are loaded with Malware. This particular malware once installed allows remote operators to read your Whatsapp notifications and in some cases can read all of your Whatsapp messages. If you have already downloaded them, that’s no problem, just run a scan with Incognito and we will remove them. Here are the names of the three offending apps.

  • GBWhatsApp
  • OBWhatsApp
  • WhatsApp Plus

How can you stay safe?

  1. Only ever install apps from the Google Play Store, and before you install, check how many reviews the app has. (This is the most important thing to do)
  2. Never install an app from a website that you do not trust. You can use the Incognito Website Checker, and we will tell you if it is safe or not.
  3. During installation, pay attention to the requested permissions and do not grant any permissions that appear unnecessary for the app’s core functionality.
  4. You can also use Incognito’s App Check tool to check what permissions an installed app already has on your device. If you use this feature, you will be stunned by some of your installed apps’ permissions. I suggest you use this tool to check what apps have what permissions on your device. Does a torchlight app need to be able to make phone calls etc.?
  5. Keep an eye on battery consumption; if your device goes dead fast, it is a clear sign of malware infection
  6. Also, keep an eye on network traffic volumes to identify any spikes as this can be a sign of malicious processes running in the background.

Wishing you a great morning, day or evening ahead depending where you are in the world 🙂

All the best,

Max Roberts,
Incognito Privacy Care Team.

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ALERT: Update All Apple Products Now – Zero Day Exploit Fixed

Hi Guys,

Apple has released security updates for all of its products as well as a critical fix for a zero-day vulnerability that is being actively exploited by cyber criminals at the moment via booby trapped files. In order to be protected, please make sure you are running the latest versions of all products:

Here’s how to check for and get the updates if you don’t have them already:

iPhone or iPad:

  • Settings
  • General
  • Software Update


  • Apple menu
  • About this Mac
  • Software Update

Please share this tip with anyone you know who uses an Apple product.

All the best,

Max Roberts,
Incognito Privacy Care Team

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ALERT: 9 Facebook Password Stealer Apps on Google Play

Hi Guys,

The team at Dr. Web has discovered nine infected apps currently available on Google Play that can steal your Facebook and other social media passwords as soon as you install them. These apps are loaded with malware called ‘facestealer,’ and they have a combined install/infection count of nearly 6,000,000. This means the creator has gained access to millions of social media accounts.

Please do not install any of the following apps, and if you already have, please change all of your passwords immediately.

  • Processing Photo
  • App Lock Keep
  • Rubbish Cleaner
  • Horoscope Daily
  • Horoscope Pi
  • App Lock Manager
  • Lockit Master
  • Inwell Fitness
  • PIP Photo

Let me know if you need any help with this or anything else.

Sending you all the best.

Max 🙂

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TIP: How To View Saved Passwords in Google Chrome

Hi Guys,

If you want to access your saved passwords in Google Chrome, follow these for iPhone, Android, and Desktop versions of Chrome:

View Saved Passwords on Chrome Android

  • Open Chrome.
  • Tap the three-dot menu in the upper right.
  • Go to Settings.
  • Go to the Passwords section.
  • Select the account you want to view the password.
  • Tap it to head to the Edit Password screen.
  • Tap the copy icon to save it into the clipboard for pasting elsewhere OR
  • Tap the eye icon to reveal the password for that account.
  • Enter your PIN or biometrics if requested.

View Saved Passwords on Chrome iOS.

  • Open Chrome iOS on your iPhone or iPad.
  • Click on the … menu located at the bottom right corner of the screen.
  • Select the Settings menu from the list.
  • Choose the Passwords tab.
  • Tap on any saved password to view the username and password.

View Saved Passwords on Chrome Desktop

  • Open the Chrome browser.
  • Tap the three-dot menu in the upper right.
  • On the left side of the screen, select Autofill
  • Select the Passwords section and scroll down
  • When you find an account you want to view the password, click the three-dot menu on the right for more options.
  • Enter your PIN, password, or biometrics to confirm your choice.

I hope all is well with you today and as always, let us know if you need anything.

All the best,

Max Roberts,
Incognito Privacy Care Team.

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ALERT: This Free VPN App is Spyware – Avoid

Hi Guys,

Security researchers from Kaspersky have discovered an extremely dangerous piece of spyware masquerading as a free virtual private networking app available for download on the Google Play store. The spyware itself is rumored to be the creation of the SideWinder hacking group (a.k.a. RattleSnake, Razor Tiger, T-APT-04, APT-C-17, Hardcore Nationalist). If you have installed this app by mistake, remote attackers will be able to access all the data of WeChat, Outlook, Twitter, Yahoo Mail, Facebook, Gmail, and Chrome on your device, as well as the following:

  • Location information
  • Battery status information
  • Files on device information
  • Installed app list information
  • Device information
  • Sensor information
  • Camera information
  • Take Screenshot
  • View account information
  • Wifi information

The name of the fake VPN is Secure VPN, and the name of the developer is Ross Jack.

Note: If you have installed this app, you need to do a full system reset. There is no other way to be entirely sure that it is gone. If you need any help with a system reset, you can ask us, and we can help you. Just send us your phone name and model and the version of Android that you are running.

Checklist for Downloading Apps:

  • Check how long the developer has been distributing in the app store? More than six months as a minimum baseline, as Google will have spotted them by then.
  • Check how many installs do they have? The more, the better, in the millions is best.
  • Look at the reviews and see how many they have? The more, the better, but note that fake apps can have hundreds of fake reviews in some cases.
  • What is their average rating? The higher, the better, but at least a 4-star.
  • Do an Internet search to see if anything negative comes up.
  • Choose reputable, well-known, and verified vendors
  • Check independent test institutes for recommendations.

Please let us know if you need help with this or anything else.

All the best,

Max Roberts,

Incognito Privacy Care Team.